VapoFil Official Website › Contact
Contact Govapofill About Your VapoFil Order or This Website
For anything about a VapoFil order, whether tracking, an address change or a refund, call order support on +1 (302) 200-3480 with your order ID. For pages, corrections, privacy or press, write to [email protected], Monday to Friday 9am to 5pm ET; that inbox cannot see orders. Returns go to 530 Seventh Avenue, Floor 10, New York, NY 10018, after you have called.
Two desks answer here, and each one can only do its own job. Picking the right one first saves a day of waiting.
Which VapoFil desk to contact, and for what
Four addresses, one job each. Orders themselves go through the official checkout, never by phone or email.
Order support
Tracking, address changes, cancellations, returns and refunds. It is the only line that can see an order placed through this website.
OrdersWebsite desk
Mon–Fri 9:00am–5:00pm ET. Corrections, broken links, privacy requests and press. It cannot see orders or start a refund.
PagesOffice
100 East 42nd Street, Floor 9, New York, NY 10017, USA
Govapofill’s New York office. Post for the website desk can come here; returns cannot.
PostReturns
530 Seventh Avenue, Floor 10, New York, NY 10018, USA
Only after a call to order support. Put your full name, email and order ID inside the parcel and post it with tracking.
ReturnsBefore you call VapoFil order support
Four things to have ready. Most calls are settled in one go when they are.
Find the order email
It carries the order ID, the one number the desk needs to find you. Search your inbox and spam folder for the order confirmation.
Use the email address you ordered with
The desk matches orders by order ID and checkout email. A different address slows the search.
Have the bottle to hand if it is about the product
Read the lot and best-before from the base. This desk’s current lot is VAP-26/GO-5862.
Say what you need in one line
Track it, change the address, cancel it, or return it for a refund. Each has its own steps and the desk will take you through them.
The VapoFil label names a different desk
A detail that trips up refunds: the phone number printed on the bottle is not the one for orders placed here.
Turn the bottle and the left-hand block ends with a distributor line: GEX Corp, Lakeland, FL 33804, +1 323-372-9581, [email protected]. That is the label’s own distributor, printed on every bottle wherever it was bought.
It is a separate desk from Govapofill. It cannot see an order placed through this website, and a refund for an order placed here is handled by order support on +1 (302) 200-3480. Calling the label line first is the most common reason a refund request stalls.
- Order placed on this website: call +1 (302) 200-3480
- Page, correction or privacy question: write to [email protected]
- A question about the label wording itself: either desk can point you to the answer
What each VapoFil contact route can and cannot do
The quickest answer comes from the desk that owns the question.
Order support can
Track a parcel, change an address before dispatch, cancel an order, explain the returns steps and process a refund under the guarantee.
The website desk can
Correct a page, fix a link, answer a question about how a page was written, handle a privacy request and take press enquiries.
Neither can
Give personal medical advice. Questions about VapoFil alongside a medicine or a condition belong with the clinician who knows your history.
The label line cannot
See, change or refund an order placed through this website. It is the label’s distributor, not this desk.
Common VapoFil order requests, and the fastest route for each
Six requests the desks see most often, with where each one goes.
Change the delivery address
Call +1 (302) 200-3480 as soon as you notice. An address can usually be changed before the parcel is dispatched, not after.
Order supportCancel an order
Call with the order ID. If the parcel has already left, the desk will explain the return steps instead.
Order supportA parcel that has not arrived
Check the tracking link in the order email first; it shows where the parcel is. Then call with the order ID if it has stalled.
TrackingA damaged parcel or bottle
Keep the packaging and the bottle, photograph both, and call before you open a bottle with a broken seal.
Order supportChecking a refund you were promised
Refunds take two waits: 3–5 business days to process once the return is credited, then 5–10 days on the card.
TimingA mistake on this website
Write to [email protected] with the page and the line. Corrections are made on the page and dated.
Website deskWrite to the VapoFil website desk
Corrections, links, privacy and press. Nothing about orders.
What to include
- The address of the page, or its title
- The sentence or figure you think is wrong, quoted
- Where you read the correct version, if you have a source
- For a privacy request, the email address it concerns
The desk answers Mon–Fri 9:00am–5:00pm ET. Corrections are made on the page itself and the review date moves forward.
How long a VapoFil refund and reply take
Two waits, not one: the desk processes the return, then the card issuer posts it.
- Same call
Order support confirms the steps
Call +1 (302) 200-3480 with the order ID. The desk confirms the returns address and any authorisation before you post anything.
- Your parcel
Post it with tracking
To 530 Seventh Avenue, Floor 10, New York, NY 10018, USA, with your full name, email and order ID inside. Return postage is paid by the buyer.
- 3–5 business days
The return is processed
Counted from when the returned parcel is received and credited.
- 5–10 days
The refund reaches your card
The card issuer’s own timing, after the refund is sent.
Website email is answered Mon–Fri 9:00am–5:00pm ET. The full policy is on the refund policy page and the window itself on the guarantee page.
Contacting VapoFil support: common questions
What is the VapoFil customer service phone number?
+1 (302) 200-3480, the order support line for orders placed through this website: tracking, changes, cancellations and refunds.
Can I order VapoFil by phone or email?
No. Orders go through the official checkout on the order page or any buy button on this website. The phone line handles orders that already exist.
What is the VapoFil email address?
[email protected] for the website: pages, corrections, privacy and press. It cannot see orders; for an order, call +1 (302) 200-3480.
Where do I send a VapoFil return?
To 530 Seventh Avenue, Floor 10, New York, NY 10018, USA, and only after calling order support. Include your full name, email and order ID, and use tracking.
Who is GEX Corp on the VapoFil label?
The label’s own distributor, in Lakeland, Florida. It is a separate desk from Govapofill and cannot see orders placed through this website.
How do I track my VapoFil order?
Use the tracking link in the order email first. If the parcel has stalled, call +1 (302) 200-3480 with the order ID and order support will follow it up.
Can I change or cancel a VapoFil order?
Call +1 (302) 200-3480 with the order ID as soon as you can. Changes are handled on that line; once a parcel has shipped, the return steps on the refund policy apply instead.
When does the VapoFil website desk answer email?
Mon–Fri 9:00am–5:00pm ET. It handles corrections, broken links, privacy requests and press questions about this website.
Ready to order VapoFil?
Orders go through the official checkout. Two capsules a day, 60 to a bottle, and a 60-day money-back guarantee.
From $49 a bottle on six · one bottle $89 · 60-day money-back guarantee
Order VapoFil On The Official WebsiteTwo capsules a day · 60 per bottle · lot VAP-26/GO-5862